Finding Ways to Help Lafayette CO

it's easy to see why software development companies seem to skimp onthe dollars and focus on getting the product out the door once the product codeis finalized. Until it's shipping, any software product is a financial liabilityrather than a source of revenue.

CRM Culture
(303) 875-7163
1455 Dixon Avenue, Suite 300
Lafayette, CO
TimeSimplicity
(303) 459-4780
2111 30th St
Boulder, CO
Quick Left
303-242-5536
902 Pearl Street
Boulder, CO
Pahoda Image Products
(720) 356-0248
7475 W 5th Ave
Lakewood, CO
QSE TECHNOLOGIES, INC
303283-8400
359 Inverness Dr. South
Englewood, CO
Amadeus Consulting
720 564 1231
1995 N. 57th Ct.
Boulder, CO
Obility
(303) 552-0223
PO Box 1942
Boulder, CO
Rapid Refill Ink
303-292-9465
1719 Wazee St
Denver, CO
21st Century Technologies, Inc.
303-744-2178
1566 S. Pennsylvania St.
Denver, CO
Mindtech Solutions
720-870-5253
13780 E Rice Pl
Aurora, CO
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Finding Ways to Help

Posted by : Molly W. Joss

Providing high-quality and truly useful documentation is part of the soft cost of software development. It's difficult to prove that poorly written or incomplete documentation costs the company money, while it's abundantly apparent that the documentation development does cost money.

Thus, it's easy to see why software development companies seem to skimp on the dollars and focus on getting the product out the door once the product code is finalized. Until it's shipping, any software product is a financial liability rather than a source of revenue.

You don't have to be a financial wizard, though, to realize that well written, well-organized documentation can help reduce support costs and result in a happier customer.

After all, one of the first places a customer will turn to for help with a question is the help system or the printed documentation that came with the software. Companies have a chance to make a good first impression by delivering first-rate documentation.

It's not just software companies that need to deliver helpful documentation to their customers--not when almost every company on the planet has an intranet or Web site today. Help files that give information about a site and its contents are a must for anything more than bare-bones collection of information, whether it's a private or public collection.

Software companies can develop well-organized documentation if they usehelp-authoring software tools. (These tools can...

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